> For the complete documentation index, see [llms.txt](https://evidano.gitbook.io/ailyze-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://evidano.gitbook.io/ailyze-docs/reference/plans-limits-and-credits.md). # Plans, Limits & Credits What's free, what costs money, and every limit in one place — plans, wallet credits, and per-project limits. This page gathers every plan, price, and limit in one place, so you always know what is free and what uses credits. Other tutorials link here instead of repeating the numbers. Last verified against the staging app: 2026-10-14. For the live numbers, check the in-app **Plans** and **Manage Subscription** pages. ## Two things you're spending Evidano has **two separate models**, and mixing them up causes most billing surprises: 1. **Subscription (Free vs Pro/Institution)** — sets your **AI analysis depth** and sharing. 2. **Wallet credits (pay-as-you-go)** — charged per use for **transcription, translation, web data, Image to Text, and live AI Avatar interviews**, after a free allowance. **AI Detection** belongs to neither: it is free, unlimited, and needs no account. ## Plans | Plan | Cost | Who it's for | | --------------- | --------------------------------------------------------------------------------- | ------------------------------------------------------------------------------ | | **Free** | Free forever, no expiry | Trying Evidano; small projects (1 theme and 1 question) | | **Pro** | USD 50 per user per month, billed monthly | Individual researchers who need full analysis and sharing | | **Institution** | USD 50 per user per month, billed annually; "Buy 5 get 15 free" in the first year | Teams and universities (treated as Pro); ask with **Request Institution Plan** | ## What Free vs Pro unlocks | Capability | Free | Pro / Institution | | -------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------- | ------------------------------------------ | | Analyze docx/pdf (structure, upload) | ✓ (unlimited files; 50 files/project) | ✓ | | Analyze xlsx/csv (structure, upload) | ✓ (unlimited files; \~5,000 rows) | ✓ | | Number of projects | Unlimited | Unlimited | | Data encrypted, **not** used to train AI | ✓ | ✓ | | **AI Thematic Analysis** | **1 theme** | Unlimited | | **AI Content Analysis** | **1 question** | Unlimited | | **AI Assisted Coding / Frequency Analysis** | 1 theme and 1 question | Unlimited | | **AI Cross-segment Analysis** | 1 theme and 1 question | Unlimited | | **AI Data Visualization** | 1 theme and 1 question | Unlimited | | **AI Summary** | Unlimited | Unlimited | | **AI Chatbot (chat with files and analysis)** | ✗ | Unlimited | | **AI Moderator (Avatar Video, Voice, Text)** | Free, unlimited internal avatar creation & testing | Live interviews charged per minute (below) | | **AI Detection** (single and bulk) | ✓ free, no account needed | ✓ | | **Share AI report with Others** (**Add Collaborator**) | ✗ | ✓ | | **Add File** on a finished document project | ✓ up to the file limit | ✓ | | **Download as DOCX (ZIP)** / **Download as XLSX (ZIP)**, **Add Theme**, **Add Question**, **Delete Files**, codebook **Edit**, **Calculate AI Accuracy** | ✗ | ✓ | | Live Human Chatbot Support | ✓ | ✓ | | 1-1 Video-call Customer Support, Customer Support within 24 hours | ✗ | ✓ | In short: **Free lets you run a real analysis, but capped at 1 theme and 1 question**, with no sharing, chatbot, downloads, or codebook editing. Pro removes the caps. ## Pay-as-you-go add-ons (wallet) These charge from your wallet after a free allowance. A charge-confirmation dialog always appears before any paid action, so nothing is charged without your say-so. If your balance is too low, Evidano tells you before you continue and lets you top up. | Add-on | Free allowance | Price after | | -------------------------------- | --------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Audio/Video Transcription** | **1 hour** free | **USD 1.00 / hour**, billed per minute (part minutes round up) | | **Document Translation** | **5,300 characters** (about 1,000 words) free per account | **USD 0.000075 per character** (about USD 0.40 per 1,000 words); every document is billed at no less than **50,000 characters** (USD 3.75); translating a transcript has no minimum | | **Web/Social Data Extraction** | **100 URLs** free | **USD 1.50 / 10 URLs**; only URLs that return data are billed | | **Image to Text** | **10 images** free | **USD 0.25 / image**, or **USD 1.50 / image** with the advanced AI model; every PDF page counts as an image | | **AI Avatar Interviewer (live)** | Test (free) mode | **USD 0.60 / minute** of interview collected — the exact rate is shown in the **Go live?** dialog before you switch a project to Active | {% hint style="info" %} **See also:** An AI Avatar Interviewer must be set to **Active** to collect real data, which needs a wallet balance of at least **USD 100** on any plan. **Test (free)** records responses without charging; **Paused** stops collection. See [Create an AI Avatar Interviewer](/ailyze-docs/collect-research-data/create-an-ai-avatar-interviewer.md). {% endhint %} Top up under **Manage Subscription** (wallet), or from any charge-confirmation dialog, which offers USD 50, 100, 150, and 200 presets or your own amount. The minimum top-up is **USD 5**, and wallet credit never expires. A translation quote states the characters in your files, the free characters used, the per-document minimum, and the charge before you confirm. ## Key per-project limits | Workflow | Limits | | -------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Analyze docx/pdf | 50 files per project; up to 35 questions, 20 themes, and 20 sub-themes each, 150 items total; paid extra files \~USD 1.50/file over 50 | | Analyze xlsx/csv | 1 file, \~5,000 rows; free word limit \~90,000; sampling offered over the limit | | Evidano Stats (beta) | 20 files per project; coding open-ended answers is free up to 90,000 words per project, and above that the cost is shown for you to confirm first; the Free plan shows 2 results and codes 1 open-ended question, without the written report or exports | | Translate files | 10 files; 1,000,000 characters and 30 MB per file | | Transcribe | 5 GB per file; 1,000 files per project | | Image to Text | 100 images per project (or 100 PDFs per upload, each becoming its own project); every PDF page counts as an image; 10 free images per account, then per-image pricing above | | AI Detection | 20 MB per file; a verdict needs at least 60 words; automatic re-scanning pauses above 5,000 words; 20,000 words per scan; 200 files per bulk run | | Web data | 100 URLs per batch by default; up to 20 scheduled extractions; the list of allowed web addresses is limited (for example `.com`, `.org`, `.tv`, `.gov`) | ## A note on data security Evidano says your data is **encrypted and not used to train AI models**, on both Free and Pro. Even so, invite collaborators with **Read-only access** unless they need to edit, and use **transcript personal-information redaction** when you handle sensitive data. ## Next steps * [Supported File Types](/ailyze-docs/reference/supported-file-types.md) — what each workflow accepts and produces. * [Choose your workflow](/ailyze-docs/getting-started/choose-your-workflow.md) — pick the right tool for your data. * [Export and share findings](/ailyze-docs/create-deliverables/export-and-share-findings.md) — share reports safely.