> For the complete documentation index, see [llms.txt](https://evidano.gitbook.io/ailyze-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://evidano.gitbook.io/ailyze-docs/troubleshooting.md).

# Troubleshooting

Something not working? Find your problem here and fix it in a few steps.

This section helps you find the fix for common problems. Pick the page that matches where you're stuck:

* [Upload Issues](/ailyze-docs/troubleshooting/upload-issues.md) — files won't upload, aren't accepted, or go missing.
* [Analysis Issues](/ailyze-docs/troubleshooting/analysis-issues.md) — analysis is stuck, results look wrong, or limits get in the way.
* [Transcription Issues](/ailyze-docs/troubleshooting/transcription-issues.md) — transcripts are slow, inaccurate, or in the wrong language.
* [Translation Issues](/ailyze-docs/troubleshooting/translation-issues.md) — translations fail, look wrong, or won't download.
* [Image to Text Issues](/ailyze-docs/troubleshooting/image-to-text-issues.md) — pages won't upload, come back unreadable, or stay queued.
* [AI Avatar Interviewer Issues](/ailyze-docs/troubleshooting/ai-interviewer-issues.md) — problems creating, sharing, or running interviews.
* [Social Media & Web Data Issues](/ailyze-docs/troubleshooting/social-media-web-data-issues.md) — URL extractions fail or come back empty.

Can't find your problem? Open the live chat with the headset icon in the header, click **Report a bug**, or email <info@evidano.com>. Say what you clicked and what you expected to happen.